Refund Policy
Due to the customized nature of our products, all sales are final.
For pickup orders, a 50% deposit payment is due upfront upon receiving the invoice. The balance of the total is due upon pickup. For shipped orders, a 100% payment is due upon receiving the invoice.
Povprints will not be held responsible for any portion of an order where the client supplies the garments. This includes the garment & print. If we do not supply the garment we will not warranty it.
Please note:
If the order has been confirmed & is in process no cancellations will be accepted, if accepted the customer will be subject to a 20% restocking fee plus any additional fees required to cover services already rendered.
Any costs incurred by Seller prior to acceptance of cancellation will be invoiced.
Any Changes to orders prior to production and after the mockup has been approved will usually require an extra cost.
If the order has been confirmed & is in process no cancellations will be accepted, if accepted the customer will be subject to a 20% restocking fee plus any additional fees required to cover services already rendered.
Any costs incurred by Seller prior to acceptance of cancellation will be invoiced.
Any Changes to orders prior to production and after the mockup has been approved will usually require an extra cost.
All original shipping fees are Non-Refundable & return shipping costs are the customers responsibility.
ALLOWANCE
There is no way to efficiently measure the distance from the collar on each shirt as each garment is loaded onto the press by hand. We require a 3% (approx 1in) allowance incase of a situation where the print is off within a 3% margin. Any print that is off by 1" or less in either direction will not be considered a misprint and Povprints will not reprint or refund these shirts.