FAQ
What is your MOQ (Minimum Order Quantity)?
Our MOQ is 15pcs. Order Samples here: SAMPLES
How many colours can you print?
We're able to screen print up to 12-colours on dark garments and 14-colours on light coloured garments. We can DTF print all full colour artwork on both light and dark garments.
**Please note Direct-to-film (DTF) printing has no colour restrictions.
What is your turnaround time?
Our turn around time on all screen print orders is 5-7 business days after the artwork has been approved and the order has been placed. RUSH orders are available. If you have a deadline that needs to be met, just let us know and we'll do everything in our power to meet your deadline.
Manufacturing turn around time depends on each job, after we have all the required information in regards to your job we can give you an exact turn around time. **Usually the turn around is between 8-14 business days.
What are your artwork requirements?
We prefer artwork that is print-ready, such as a vectored .ai file (adobe illustrator) or a .psd (photoshop) file with 300 dpi or greater resolution, we can also accept .PNG files on occasion. We however understand that not all customers have the capability to present the artwork requirements we need, but not to worry, if you only have artwork in jpeg or other formats, please contact us and our graphic design team will do our best to help.
Can I order my design using multiple garment colours, styles, and sizes?
Yes you can mix and match t-shirt, hat etc... colours, styles, and sizes when ordering for embroidery/printing. Please note if you will be providing your own garments or we can recommend the best industry standard garments to use. For T-Shirts we offer Gildan, M&O, ATC, & Custom Cut&Sewn. For hats we offer NewEra, ATC, Newhattan & more. Please note, sizes XXL and larger, cost slightly more than sizes S-XL.
Is there a discount if my t-shirt order becomes larger?
Yes as your order volume increases, your t-shirt printing unit cost will decrease. Please contact us for a quote and we can give you pricing options on various quantities, so you can see how ordering more will save you more.
What size should the screen print be on our t-shirts?
For regular adult sized t-shirts, we recommend printing 10"- 12" wide when printing on the front or back of a t-shirt. If you would like to print on the right or left chest, we suggest a 4" wide print. If you are printing on ladies t-shirts or youth t-shirts you adjust the print sizes to accommodate for using smaller t-shirts.
How does PovPrints compare to others in quality?
Our owner, Ahniel Lee - An award winning Fashion Designer knows quality. PovPrints uses some of the newest & most advanced ink, screen printing equipment, & sewing machine equipment available. We regularly print t-shirts for Big Box Clients, Celebrity Clients, Charities, Bands, Local streetwear brands, and the list goes on. After years in the screen printing/manufacturing business, and owning a successful streetwear brand we can proudly say we've perfected the process. Garments done by PovPrints will look extremely vibrant, last a long time without cracking or fading & the job will be executed with precise attention to detail.
What are your accepted methods of payment?
We accept e-transfer, major credit cards, debit and cash. For companies looking to set up terms, please contact us.
Can I provide you with my own garments to print on?
In short, yes -- but you'll more than likely get the same items cheaper through us because we get special pricing from distributors. Contact us today!